In this section
Orders, receipts and VAT
Where your purchase arrives, where to find the receipt and what to quote when you write to us, for each shop.
Updated 11 November 2026
Bought on oddhand.studio (Polar)
Checkout runs on Polar, our payment provider. Right after payment you get one email with your receipt and the delivery notes: remix link, kit download, or both. Every order also stays in the Polar customer portal, where you sign in with your checkout email to see the links again and download an invoice.
VAT. Prices are shown excluding VAT. Polar adds VAT at checkout where your country requires it, shows the total before you pay, and puts the VAT on the invoice.
Bought from the Framer Marketplace
The Framer Marketplace lists Wordfall. Its Buy button opens the same Polar checkout as this site, so delivery, receipt and portal are exactly as above. Framer itself does not handle template payments or refunds: the creator does, and that is us.
Framer sources, read 11 November 2026
Bought on Contra
Keybind, Dayshift, Ostra, Fairwater and Wordfall are also sold on our Contra shop, Framer version only, at $49 (Contra shows its own price and currency). Contra handles the payment and the receipt; your remix link is delivered in your Contra order. For the AI kit or the two-version bundle, buy on this site.
All-Access pass
All-Access ($149, once) is one Polar order that holds every template in every version on sale. When a new template or AI kit opens, it is added to your order and Polar emails you its link. It is not a subscription: nothing renews and nothing is charged again.
What to quote when you write to us
Your order number (in the Polar email and the portal, or in your Contra order), the template, the version, and the email you used at checkout. With those, we can check your purchase in one step.
Refunds and broken files
All sales are final: the files are delivered the moment you pay, and at checkout you agree to waive the 14-day withdrawal period. So try the live demo before buying. If something in the template is broken, we fix it: tell us what you see.